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Return Policy Our Commitment: We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a 14-day return policy from the date of delivery. Returns Eligibility: To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging. Initiating a Return: To initiate a return, please contact our customer service within 14 days of receiving your order. We will provide you with instructions on how to return the item. Return Shipping: Customers are responsible for the cost of return shipping. Please use a trackable shipping service and consider purchasing shipping insurance, as we cannot guarantee that we will receive your returned item. Refund Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days. Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us. Contact Information: For any questions regarding returns, please contact our customer service.
Our primary focus at Brightest Homes is to assist Africans residing in the diaspora in purchasing solar and home automation systems for their homes back in Africa. You purchase in the UK, we deliver and install in Ghana. As simple as that!
Oyo Energy Limited Ltd T/A Brightest Homes. Registered in England and Wales. Reg. No. 14543375, 124 City Road, London EC1V 2NX
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